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Dec 15, 2023
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All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
Placed an order 18 days ago.. and then nothing. I had to chase and had to wait on average 3 days for each response. Painfully slow but apologetic each time, but actions speak louder than words. I am now in the process of receiving a refund. I would avoid this retailer if you are in the UK as they claim they have problems shipping to the UK.
Please Note
I have calculated the response timing by all of the communications with Optics Trade (prior to the order), which includes waiting over three days. Please note I said on average 3 days. It is also worth noting that 6 days transpired when I received no order status/update after the initial order which I haven't included on my calculations.
I order a Nigt vison product from USA. It was not in production or unavailable at the end. I got my money back quickly what is good and I have confidence in you, but I lost some time and some small change on eschange thru Credit card action.
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Jul 5, 2024
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Jun 25, 2024
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May 21, 2024
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“Ask for price” for me is not OK.
Ask for price”
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May 24, 2024
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Dec 15, 2023
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All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Sep 13, 2023
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Mijn bestelling was op voorraad. Ik heb lang gewacht. Tot ik jullie contacteerde. Was mijn bestelling toch plots daar en verzonden. Dus alles kwam goed. De keuze die ze hebben is super.
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Apr 25, 2024
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Item was in stock and delivery was relatively quick. Price was a little higher than others but as I say it was in stock so I chose to pay for that