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Aug 7, 2024
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I am extremely satisfied with my order. The interaction with Light11 completely met my expectations. The large chandelier was delivered by cargo shipment without any damages or delays. Additionally, the price of the chandelier was lower than on other websites, and the shipping was free.
I refunded my light that I puchased as it was too small and I wanted the larger light. The return was confirmed as received on September 25th but I still have not received a confirmation of my refund amount. Also i ordered the larger light which was meant to arrive in early October and I canceled this as the delivery date was moved out to November but I did not receive an email stating I will be refunded.
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Reviews for light11.eu
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Sep 21, 2024
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Sep 19, 2024
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Sep 17, 2024
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Sep 3, 2024
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Sep 2, 2024
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Sep 24, 2024
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Delivery times cannot be trusted
Given delivery times were some weeks, but still after 6 months I have not received all products. Scheduled delivery is being postponed month after month.
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Aug 7, 2024
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I am satisfied with my order
I am extremely satisfied with my order. The interaction with Light11 completely met my expectations. The large chandelier was delivered by cargo shipment without any damages or delays. Additionally, the price of the chandelier was lower than on other websites, and the shipping was free.
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Aug 14, 2024
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I am very pleased with your service , especially for being informed about the manufacturer's delay of the product dispatch. As I stay in Greece, I was also very happy for your policy of free shipping from 299 Euros.Thank you very much.
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Aug 13, 2024
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It took a while, but apparently production problems.
The delivery times and communication are totally random. I have waited for months not for one but two different orders and the messages you sent about the delays are totally vague and unacceptable for a any company. I am now considering yet another order (my 4th) but I hesitate because if this inconsistency in delivery and communication.
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Jul 12, 2024
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Missing Items and Unresponsiveness via website
Two items were missing from the order and customer service has been unreaponsive via the website