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Dec 2, 2023
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I don't think the service provided by Kelly's an really be bettered, but the same cannot be said of their delivery service, DHL. They sent an e-mail saying that the delivery would be made at a certain time on Wednesday. Nothing arrived, not was there any apology. The following day I received another e-mail telling me the delivery would be made between certain times. Again nothing arrived. The delivery was finally made some two hours after the time originally stated. There was, of course, no apology.
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
i like that kelly has lots of goody, many choices, i would like kelly to inform me about the sending the package, not only by dhl. the packing is very professional
Found some items which i couldn't find anywhere else. Unfortunately, I didn't immediately realise that the Warburton English Muffins were a chilled item.
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6 days ago
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Easy to buy and a lot of choices!
Fast delivery aswell. Will buy again!
Would be better if the delivery cost are a little less.
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Aug 22, 2024
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Jul 20, 2024
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Get DHL to predict more accurate delivery times - it changed 3 times.
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Jul 30, 2024
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Always find what I miss from home.
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Jul 26, 2024
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Jun 24, 2024
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…a poor taste…
Our order was placed and quickly dealt with. The items arrived in good order. What I didn’t appreciate is upon deliver, the DHL delivery person aggressively questioning my wife as to why the delivery instructions were in English. After a few seconds of his diatribe she shut the door in his face.
Duidelijke website.
Bestellingen snel en goed verpakt geleverd!
Blij dat er nu ook Engelse kaas en crumpets besteld kunnen worden die nog prima koel werden geleverd👌
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Jul 12, 2024
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Great products, packed well. However, it takes over a week before orders are even shipped. Once shipped, they arrive quickly.
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Jul 15, 2024
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Great selection of products but system of ordering rather complicated. Sometimes I’m tempted to abandon the search!!!
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Jun 25, 2024
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Oh how I love the American products
Good and quick service
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Jun 28, 2024
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would be nice if there was more proactive updates on order…
more proactive updates on order shipments
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Jul 15, 2024
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Jul 14, 2024
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May 26, 2024
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expired date of items should be checked well. At list 2 months b4 out of date should be send to customers. thank