hollandwatchgroup.com

Reviews:

Excellent service. Perfect product. And the price, including the purchase price with the shipping, is kind of unbelievable, especially considering it had to be shipped from Europe to the United States. The ONLY thing I would not give 5 stars to is the length of time it took to get to me after I placed the order, but that is completely understandable and acceptable, and is due to the distance it had to travel and also to the U.S. Customs department taking a good amount of time to process it and send it on. I could not be happier or more satisfied with your company and your service. Thank you SO much!

I emailed HWG on 20/08/24 about the wrong items they sent me, Support ticket 'Order Number 11159633' is registered under number  3836062161. Haven’t heard nor received any email from them yet, they responded to my request via email about making a return which is i presume standard procedure. Another sad thing in this case is the return itself, i have received the wrong product yet i have to finance the return myself, i certainly don’t agree that the customer should pay in these cases. You see i was very satisfied with my previous order 11150939 and did share it with others now I'm not, not because i had to pay my self for the return but for not responding to my email. I was even thinking to place another order giving you guys more business, now i will do business with some other store. Kind regards Chris.