EASY-surfshop.comReviews:
384 reviews in the last 12 months2,632 total reviews
Excellent
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Most relevant positive review
Sep 28, 2024
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Fast shipping. Everything came as ordered. No mix-up in sizes or in colours. What could be improved is reduction in a number of confirmation e-mails after the order. I received almost 10 e-mails. Just two should be enough, one with the title "the order was received" (which should also confirm the payment, because without the payment the order wouldn't be accepted) , and other titled "the order was shipped". Eventually the third "the order was delivered".
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Most relevant negative review
Dec 6, 2023
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Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
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Reviews for EASY-surfshop.com
11 days ago
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Professionali e seri,anche l'imballaggio ottimamente curato per vele e albero
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14 hours ago
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4 days ago
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11 days ago
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Oct 3, 2024
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Oct 1, 2024
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Sep 30, 2024
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Sep 28, 2024
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Sep 25, 2024
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Sep 6, 2024
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Aug 22, 2024
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Aug 20, 2024
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Jul 26, 2024
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Good service and all
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Aug 16, 2024
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JM
Jorge M.
Lisbon, Portugal
Aug 14, 2024
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Jun 30, 2024
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All fine, but too many e-mails concerning status etc.
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Jul 9, 2024
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Jan 5, 2024
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Problems account owner's address and delivery address differ
You have problems when account owner's address and delivery address are different. The delivery address was properly used, but phone number of account owner was used. This is extremely inconvenient when you wish to buy and deliver a present for your friend. See order no. 1019829.
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Answer by EASY-surfshop.com
Jan 8, 2024
Thank you for providing feedback on your purchases in our store.
We are actively working on improving our system. Indeed, currently, if you don't manually change the phone number or email address, the data will be copied from the sender/account owner.
Next time, everything will go smoothly, :) We appreciate your recommendation! Good Winds! EASY-surfshop Team
Dec 13, 2023
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The price of the products is pretty good. Instead the cost of the shipping is very high compared to the offered service
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Answer by EASY-surfshop.com
Dec 14, 2023
Thanks a bunch for sharing your thoughts!
Sadly, we can't wiggle down those transportation costs.
You know how it is - we're in the business game, and everything's got to click, or we might vanish into thin air.
We're all about passion for our favorite sports, but running a charity gig just isn't our style :)
Thanks a million for your order!
Wishing you some awesome winds and, hey, keep us in mind for future adventures! Cheers! EASY-surfshop Team
Jan 1, 2024
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Good postsale service
Very good tracking of the shipment.
Quick response from after-sales service.
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for appreciating our efforts.