Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
13 days ago
Verified review
By now, I have placed a couple orders with Growjungle. The first time, a plant was missing, for which I was refunded after contacting the company and providing them the proper evidence (Here's my advice to always document your unboxings). Took us a couple of weeks of exchanging messages, but everything went smoothly. The present and second time, a plant did not arrive in the best of conditions. I already contacted the company and received a message comunicating they would be looking into replacing it. Given the costumer service provided, I am rating the company highly.
Ich empfinde diesen Pflanzen Shop als unprofessionell, da allein nur die Versendung der Pflanzen über eine Woche dauert und wenn man die Bestellung vor der Versendung stornieren möchte, werden E-Mails gekonnt ignoriert und man bekommt erst eine Antwort, nachdem die Pflanzen schon verschickt wurden. Nun bin ich im Urlaub mit meiner Frau und das Paket mit den Pflanzen wurde irgendwo abgegeben, liegt irgendwo rum bis wir aus dem Urlaub zurück sind. Klar ist dass die Pflanzen bis zu unserer Ankunft Sterben werden. Darauf das ich auf mein Recht der Stornierung innerhalb zwei Wochen bestehe wird ebenfalls nicht reagiert. Es ist sehr schade denn eigentlich wollte ich stornieren und eine neue Bestellung aufgeben zu einem Zeitpunkt an dem wir auch zu Hause sind, um die Pflanzen zu empfangen können. Durch diese Negative Erfahrung war das meine erste und letzte Bestellung bei GrowJungle. Paypal wurde informiert und es wurde ein Käuferschutzfall eröffnet.
Plants arrived in good condition and looked very similar to the photo on the website. The shipping took long because the store ships the plants only on Monday and I placed my order on Sunday. But that insures that the plants will not get stuck in a warehouse for a weekend, so it's fine :)
Report review
Mar 9, 2024
Verified review
Le premier colis reçu était décevant , plantes petites, le nombre de plantes dans le pot ne correspondait pas au photos. La qualité était moyenne.
Mais la deuxième commande était parfaite. Plantes bien développées en parfaite santé, nombre exact ! J'étais vraiment ravi . A recommander
Report review
Feb 17, 2024
Verified review
satisfied returning customer
this is my third order from this shop. the plants were shipped monday, and arrived thursday morning to croatia. the package was undamaged, the plant very nicely protected, and the plant itself (florida beauty philodendron) was big and healthy. i will be ordering from this shop again.
Report review
Sep 20, 2023
Verified review
Superb after-sale service !
After a few problems with the delivery, the GrowJungle team quickly intervened to solve the problem. Everything was sorted out and the plants arrived safely, in a strong, well-protected box.
I'd recommend the site for all your tropical plant needs.
Die beiden bestellten Pflanzen sind in einem super Zustand angekommen, waren sicher verpackt und hatten keinerlei Schäden durch den Transport. Ich kann Growjungle sehr empfehlen und werde ganz sicher wieder bestellen.
Report review
Oct 18, 2023
Verified review
The customer service is like no other! I have been a loyal customer for years and it’s due to how well taken care of the customers feel. I have no negative things to comment and will be ordering again very very soon.
Report review
May 3, 2024
Verified review
Gorgeous plants
From the ordre till the delivery, the communication was excellent. The plants came safe, well packed and healthy. Thank you very much. The 40% coupon on hoyas was great 😁 : I wish you would offer it very soon 😅.
Report review
Oct 27, 2023
Verified review
satisfied customer from croatia
the plants were really well packaged and protected, healthy and big. the package was sent monday, it arrived on thursday morning. i will be ordering more plants from this greenhouse in the future.
Report review
Jan 31, 2024
Verified review
Super looking plants
I have ordered many times. The plants are always healty snd gorgeous, even better in person than in the pictures. They always arrive packaged propery and with care. Prices are good too.
Report review
Jan 28, 2024
Verified review
I highly recommend! They have beautiful and healthy flowers, and the owner is incredibly kind and always available to answer any questions you may have.
Report review
Mar 24, 2024
Verified review
Good packaging, super plant quality.
UPS will be the better transporter: cheaper and the express option brings the parcel within 24 hours.
Report review
Feb 3, 2024
Verified review
Aller beste Pflanzenlieferung in meinem ganzen Leben. So perfekt verpackt inkl. Heatpack. Hier würde ich immer wieder bestellen
Report review
Apr 10, 2024
Verified review
beautiful plant from a proven supplier
Product consistent with the description and photos. Fast international shipping. The plant was perfectly packaged. I recommend
Report review
Apr 15, 2024
Verified review
The plant I ordered Arrived in good shape and also in a short amount of time.
I would definitely recommend this website
Report review
Jan 28, 2024
Verified review
Hoyas that i ordered arrived in good condition and all of them have new growth points. I would recommend this seller😊
Report review
Nov 17, 2023
Verified review
nice philodendrons
Good experience in Norway. Plants arrived quickly, well-packed, and in good condition as pictured on the website.
Report review
May 4, 2024
Verified review
Very good customer service and quick respond. Quickly send. Plant as in pictures.
Already ordered a second time.
Report review
Apr 8, 2024
Verified review
Eine wunderschöne Pflanze ist bei mir angekommen.
Die Pflanze war eine Woche unterwegs, das liegt aber an DPD
Report review
Jan 28, 2024
Verified review
Thank you for beautiful flowers Growjungle. You really packed them well, they came in great condition 🥰
Report review
Jan 29, 2024
Verified review
As someone who's new to working with flowers I adore this website and I love how cheap the prices are.