Photospecialist.ieReviews:
275 reviews in the last 12 months794 total reviews
Excellent
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Most relevant positive review
Dec 12, 2023
Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase.
Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks.
However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023.
In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Most relevant negative review
Dec 7, 2023
Verified review
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Jul 6, 2024
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Jul 3, 2024
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Dec 12, 2023
Verified review
Satisfied with Print Quality, but Delivery Delays
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase.
Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks.
However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023.
In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Answer by Photospecialist.ie
Dec 12, 2023
Thanks for the comprehensive review.
Good to read that the printer shows nice results. I hope you enjoy using the printer.
Sorry to read that you were not well informed about the delivery. Because the package has to travel quite a bit, it can sometimes take a bit longer, especially around this time of year. Sorry again for the inconvenience but nice to read that everything went well.
Dec 18, 2023
Verified review
Nikon Z fc kit & 5 year Warranty
I purchased the Nikon Z fc kit and I love it, reminds me of my Pentax Super Me days with all the Manual controls and settings. Not only was the price really good, but the 5yr Warranty definitely helped me in my decision to buy this kit. This is my second purchase from this company and to tell the truth I'm also waiting for the Ftz adapter to arrive - So I say thanks to Photospecialist and if you keep up bringing out these great offers and prices you'll be around for a long time...
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Answer by Photospecialist.ie
Dec 19, 2023
Thank you so much for your lovely comprehensive review. I wish you lots of fun with the camera.
Jun 27, 2024
Verified review
Good quality product at a good price and quick response from customer service when I enquired about delivery time. Delivery took a bit longer than I would have expected but wouldn't have had a problem with if I knew in advance - a delivery date at time of ordering would be a good addition to the purchase process.
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Answer by Photospecialist.ie
Jun 27, 2024
Thank you for your honest review, Helen. We're glad that you recieved your order despite the longer delivery time. Thank you for the feedback!
Feb 12, 2024
Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
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Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Mar 3, 2024
Verified review
Fantastic service
I ordered product online. I was given priority delivery and received the first part of the order on the date advised. I submitted one delivery query which was answered promptly. Product was packed securely and arrived as described.
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Answer by Photospecialist.ie
Mar 4, 2024
Thanks for the lovely review, enjoy your order.
Dec 4, 2023
Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Feb 17, 2024
Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
Feb 19, 2024
I am so sorry to read this.
Thank you for taking the time to let us know, so we can improve our services.
Feb 27, 2024
Verified review
A brilliant service, had a wedding album & calendars made for Christmas, very happy with both, quality was excellent & all arrived in the post at time promised.
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Answer by Photospecialist.ie
Feb 28, 2024
I am so happy to read this.
Thank you.
Dec 28, 2023
Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
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Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Feb 26, 2024
Verified review
The shop itself is great but Manfrotto leveling plate 338 I bought there is terrible. The leveling knobs are very hard to turn. Big disappointment.
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Answer by Photospecialist.ie
Feb 26, 2024
Thank you for the review.
I am so sorry to read this and I will contact you to see how I can assist with this.
Jun 26, 2024
Verified review
Had an address problem due to my moving house, Mariana at photospecialist.ie sorted it out for me and my order arrived on time, excellent service.
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Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Jan 29, 2024
Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
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Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Nov 11, 2023
Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Dec 6, 2023
Verified review
Excellent
Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 29, 2023
Verified review
Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.