sportano.ua- Logo - reviews

sportano.ua
Reviews:

1,202 reviews in the last 12 months1,246 total reviews  

4.62
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Mar 25, 2024
 Verified review
Получение товара без возможности примерить. Примерка запрещена отправителем. Надо только оплатить и в случае если размер не подходит - делать возврат и ждать деньги на счет. Очень неудобно.

Most relevant negative review

Jul 15, 2024
 Verified review
I waited two Sundays for a child's helmet to be sent to me. Two weeks later, they wrote a refusal. why didn't they immediately write a refusal?? I wasted my time, it would be better to order from another store.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for sportano.ua

 Sort by  
Relevance
Nov 7, 2023
 Verified review
Report review
Nov 4, 2023
 Verified review
Report review
Nov 3, 2023
 Verified review
Report review
Nov 2, 2023
 Verified review
Report review
Nov 2, 2023
 Verified review
Report review
Nov 2, 2023
 Verified review
Report review
Oct 30, 2023
 Verified review
Report review
Oct 30, 2023
 Verified review
Report review
Oct 30, 2023
 Verified review
Report review
Oct 27, 2023
 Verified review
Report review
Oct 27, 2023
 Verified review
Report review
Oct 27, 2023
 Verified review
Report review
Oct 25, 2023
 Verified review
Report review
Oct 25, 2023
 Verified review
Report review
Oct 25, 2023
 Verified review
Report review
Oct 24, 2023
 Verified review
Report review
Oct 24, 2023
 Verified review
Report review
Jan 29, 2024
 Verified review
Tell truth to the people. Do not try to retain customer if you failed with delivery time. Do not tell order already at customs if it doesn't crossed borders yet. Tell actual delivery time. One and half week, two weeks. Not "6-10 working days" My story: I've ordered a saddle for my city bike. Unfortunately I wasn't able to find anything matches my requirement (gel or memory foam + double springs) elsewhere so I've chosen Sportano. Initially they've told me than average delivery time is 7 days, but last ones were delivered in 5. It was ok for me so I confirmed order. Like they promised, the saddle was shipped in 2 days but then an infinite story begins. Week later I've asked about status. Now they told they do not remember about 5 or 7 days, delivery is done in 7 working days after package dispatched. So it's actually 9 working days which is almost 2 weeks! Of course I wouldn't agree with such terms and wouldn't order anything from them. But they told me "good news" - my envelope have crossed border and awaits on customs so it will be dispatched soon. Today I've asked about new status again and they told me the opposite - package still not crossed border. And I may wait almost one week more, and it isn't exact time anyway. I was angry and have cancelled my order. I do not suggest anyone to order anything from Sportano. Even if price is too good, event if there're no similar products at the local stores. You could always use freight forward services and order from the large e-shops online.
Report review
Answer by sportano.ua
Jan 29, 2024
Hello! We are very sorry that the situation took place. The delivery time is really 6 to 10 business days (which is claimed on our web page). We are sorry that our CS consultant gave you wrong information – by mistake probably was checked different order. Your order was placed on Jan 16 and on Jan 19 was already given to the transport company. During max. 10 business days it must be delivered to you.
Jun 3, 2024
 Verified review
Вже пройшло 10 днів. Я досі не маю жодної інформації про моє замовлення. Тільки статус Посилка зареєстрована.
Report review
Answer by sportano.ua
Jun 7, 2024
Доброго дня! Як і вказано на сайті перевізника - Ваше замовлення було відправлене ще 24.05. Строки доставки від 6 до 10 робочих днів (пн.-пт.) з моменту відправки, незабаром Ваше замовлення буде у Вас.
Apr 29, 2024
 Verified review
The price is higher after ordering
Report review
Answer by sportano.ua
May 6, 2024
Hello! Thank you for your comment! The price on the product page is dedicated to product only, the price of delivery and all the other extra services is showing on the checkout step.