3dprima.comReviews:
317 reviews in the last 12 months4,739 total reviews
Excellent
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Most relevant positive review
Apr 30, 2024
Verified review
I did not have the time yet to really dive in to in to detailed using the Miraco yet.
The first impressions and test are good. I already have lot re=engineering projects in mind. But I need at the moment need to do the garden first.
The the fact that you have a stand alone camera is the biggest pro
Also the quick responses for the questions I had where answered Whitin 24 hours.
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Most relevant negative review
Feb 13, 2024
Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Reviews for 3dprima.com
Jul 4, 2024
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Jul 3, 2024
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Jul 3, 2024
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Jul 8, 2024
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No information about order
No information about the status of the order. If items are out of stock or no longer available, no email will be sent, but you will have to find out where it is yourself.
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Jul 15, 2024
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Deksel past niet meer
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Jul 3, 2024
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Apr 30, 2024
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Miraco is for my use the best midrange camera
I did not have the time yet to really dive in to in to detailed using the Miraco yet.
The first impressions and test are good. I already have lot re=engineering projects in mind. But I need at the moment need to do the garden first.
The the fact that you have a stand alone camera is the biggest pro
Also the quick responses for the questions I had where answered Whitin 24 hours.
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Mar 1, 2024
Verified review
Recently purchased an ultrasonic washer
I recently purchased an ultrasonic washer from 3D Prima/Malmö, Sweden. They swiftly processed the order and delivered the item within a couple of days via UPS, all while maintaining friendly and efficient communication. Competitive pricing for shipping materials was an added bonus. Highly recommended! THANKS, 3D Prima!
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AG
Alfred G.
Schortens
May 22, 2024
Verified review
Vorbildlich verlief unser Einkauf bei 3D-Prima. Von der Bestellung bis zur tatsächlichen Lieferung vergingen nur wenige Tage und alles war sicher verpackt. Jetzt steht es hier unser neues Lasergerät XTool S1 40 W deluxe.
Wir sind rundum zufrieden und vergeben die 5 Sterne mit einem guten Gefühl.
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CH
Carel H.
Obdam
Mar 5, 2024
Verified review
ordered 4 bambulabs P1S, at a good priec level,
seller has big stock,
delivery from Sweden to the Netherlands with Fedex in 72 hours..
during work week.
is imho excellent
I think we may need more,
and know now where to get them
Thanks
Carel Hassink
pro-LOX bv Netherlands
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Jan 19, 2024
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Like: The payment-invoicing and the shipping processes...
Don't Like: The products do not remain in our basket for a certain amount of time.. If I choose something today and if I decide to buy it after a week will not be in our basket.. I have to find it again...
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Answer by 3dprima.com
Feb 8, 2024
Thank you for your feedback. We appreciate that you liked the payment-invoicing and shipping processes. We apologize for any inconvenience caused by the basket not remaining in place for a certain amount of time. At our company, we strive to provide the best user experience possible and we are always looking for new ways to improve it. Thank you again for your valuable input and we hope that you continue to enjoy our services in the future.
Nov 7, 2023
Verified review
The service is the best, I bought a printer and some filament and I had the best buying experience.
I have a YouTube channel, and the things I ordered was important for my next video,
Fast response and fast delivery, I totally recommend buying from you guys.
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Answer by 3dprima.com
Nov 13, 2023
Thank you so much for your kind words! We are delighted to hear that you enjoyed your buying experience with us. We take customer service seriously, and value each and every one of our customers' needs. We strive to provide the fastest response and delivery times possible so that our customers can get what they need in a timely manner. Thank you for your support!
Mar 28, 2024
Verified review
das war eine absolut prima Bestellung, die Ware kam sehr gut verpackt und richtig schnell per UPS bei mir an, ich würde jederzeit wieder bei 3Dprima.com bestellen, sehr zu empfehlen und Top Produkte, danke für alles
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Nov 13, 2023
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3D Prima always have kind courteous staff available to assist you with any questions or help support you with their after sales service. The quality of their products are top-notch.
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Apr 9, 2024
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Really helpful service. I'm a business customer from the UK and needed some items sent to site in Portugal and they responded really promptly and i'll happily use them again.
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Jan 31, 2024
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I really liked your promptness in work and constant communication with the customer, so that we are informed at all times what is happening with our order.
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Answer by 3dprima.com
Feb 8, 2024
Thank you for the nice review :-)
May 13, 2024
Verified review
K1C printhead PCB malfunctioned
Printhead PCB malfunctioned, but with a proper description and a photo, a new one was in my hands within a couple of days! Perfect as usual, Hani!
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Nov 25, 2023
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3D Prima has a wide selection of good quality products. They also have dedicated staff who are very helpful to solve issues for their customers.
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May 17, 2024
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Fast delivery and easy shopping. I have some problems with ordered printers. Only mail to contact, why not from logged in, to have support? TP
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Nov 7, 2023
Verified review
Item as described and works perfect.
Shipment was extremely fast! When I will buy a new printer the comming month, I will buy it here.
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Answer by 3dprima.com
Nov 13, 2023
Thank you for your positive review! We are pleased to hear that the item was as described and works perfect as well as that shipment was extremely fast. Your loyalty and trust in our company is greatly appreciated. We are committed to providing the best possible customer experience with each purchase. We look forward to helping you with your printer purchase next month!