carhartt.com/euReviews:
238 reviews in the last 12 months816 total reviews
Excellent
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Most relevant positive review
Jan 16, 2024
Verified review
My recent shopping experience at the Carhartt online store was exceptionally positive. Navigating through their website was a breeze, making it easy to find exactly what I was looking for. The range of products available was impressive, catering to various tastes and needs.
What stood out the most was the quality of the items I received. Vest fits perfectly, a testament to the accurate sizing information provided on the site. The materials used felt durable and well-crafted, living up to the Carhartt reputation for robust workwear.
The delivery process was smooth, and my order arrived promptly without any issues. The packaging was secure, ensuring that the items were in pristine condition upon arrival.
I couldn't be happier with my purchase and would recommend it to others.
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Most relevant negative review
Dec 20, 2023
Verified review
I made a purchase on 11 December and received comfurmation that order shipped the following day. On 18 December, Fastway website indicated there were no tracking events for my order. I emailed Carhartt to follow up. Received a response that they would. Today is 20 Dec, Fastway web still indicates no tracking event for my order and no further update from Carhartt received. Very poor, don't think I will ever buy from you again.
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Reviews for carhartt.com/eu
Jul 11, 2024
Verified review
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Answer by carhartt.com/eu
Jul 11, 2024
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our delivery, customer service, and overall shopping experience. We appreciate your feedback and will continue to strive for excellence in all aspects of our business. Thank you for choosing Carhartt and we hope to see you again soon!
Regards,
Carhartt Europe
Jul 7, 2024
Verified review
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Answer by carhartt.com/eu
Jul 8, 2024
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a positive experience with our delivery, goods, and customer service. Our team at Carhartt strives to provide top-notch products and outstanding service to our customers. We appreciate your support and hope to see you again soon!
Regards,
Carhartt Europe
Jul 6, 2024
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Answer by carhartt.com/eu
Jul 8, 2024
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our Carhartt. It's great to know that our quality products and exceptional customer service stood out during your visit. We truly appreciate your support and hope to see you again soon.
Regards,
Carhartt Europe
Jul 6, 2024
Verified review
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Answer by carhartt.com/eu
Jul 8, 2024
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience at our Carhartt store. Our team works hard to provide top-notch customer service and quality products, so it means a lot to us when we receive such positive feedback.
We hope to see you again soon at our store and continue to provide you with great products that will last for years to come.
Regards,
Carhartt Europe
Jul 23, 2024
Verified review
Until now I didn't receive my parcel which was shipped since July 12, 2024. Fastway has my parcel and told me that the driver did not locate my house on the initial try and I didn't receive any calls or follow up regarding my parcel. I contacted their support thru live chat and told me that they will escalate it to the depot and will let me know.
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Answer by carhartt.com/eu
Jul 24, 2024
Dear Mr. Pueyo,
our apologies that you have not received your parcel yet.
I looked at the tracking and I could see the following update this morning:
2024-07-24 06:40:26
Problem Freight Resolved
Your parcel has been scanned out of our problem freight area and is scheduled for delivery. Please contact your local depot for more information.
Your parcel should be delivered either today or tomorrow. If this is not the case, please contact me directly at jengelsman@carhartt.com
Once again our apologies for the delay.
Regards,
Julian Engelsman
Senior D2C Operations Associate
Carhartt Europe
Jan 16, 2024
Verified review
Purchase at Carhartt
My recent shopping experience at the Carhartt online store was exceptionally positive. Navigating through their website was a breeze, making it easy to find exactly what I was looking for. The range of products available was impressive, catering to various tastes and needs.
What stood out the most was the quality of the items I received. Vest fits perfectly, a testament to the accurate sizing information provided on the site. The materials used felt durable and well-crafted, living up to the Carhartt reputation for robust workwear.
The delivery process was smooth, and my order arrived promptly without any issues. The packaging was secure, ensuring that the items were in pristine condition upon arrival.
I couldn't be happier with my purchase and would recommend it to others.
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Answer by carhartt.com/eu
Jan 16, 2024
Hi there! We appreciate your kind words about your shopping experience. It sounds like you found everything you were looking for and were thrilled with the quality of the items. As a Carhartt manager, I'm proud to know that our customers are satisfied. Our mission is to provide superior workwear solutions that are as functional as they are stylish. We're glad that your order arrived promptly and in excellent condition, and we thank you for taking the time to share your feedback.
Regards,
Carhartt Europe
Jun 23, 2024
Verified review
Great trousers - my second pair
Great trousers, my second pair as they are so good. I am an earth scientist and these are perfect for field work. I particularly like the ability to insert knee pads, I just wish Carhartt sold them (kneepads) on their website.
That being said, not the end of the world, the trousers have the right combination of pockets, a loop for holding a geologists hammer and re-enforced cuffs that cut down on the wear and tear when wearing boots.
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Answer by carhartt.com/eu
Jun 24, 2024
Thanks so much for taking the time to leave a review. We're thrilled to hear that our trousers have been a great fit for your work as an earth scientist - that's what we strive for! And yes, we know knee pads are a must-have for your field work - unfortunately, they're not currently available on our website. We are internally investigating the possibility of adding it to our list of products!
Keep rockin' those Carhartts and thanks again for the feedback!
Regards,
Carhartt Europe
Apr 4, 2024
Verified review
When I purchased the products there were problems with the payment and it took me more than an hour to be successful. The product quality is great and I had no problem with the shipping. I can recommend this brand!
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Answer by carhartt.com/eu
Apr 8, 2024
Thanks for taking the time to leave this review! We really appreciate it. We're so glad you love our product quality! We understand that payment issues can be a frustrating experience. Our team works hard to ensure a smooth process and we apologize for any inconvenience you experienced. If you can and would like please do not hesitate to inform me at jengelsman@carhartt.com what precisely happened during the payment process.
As always, we thank you for choosing Carhartt and your support of our mission of providing high-quality, sustainable work clothing.
Regards,
Carhartt Europe
Feb 14, 2024
Verified review
Delivery was faster than I expected.
This was more of a test order to see how it works but I have to say I am impressed, so yes you got a new customer. Also Carhartt product quality is excelent. Until next time!
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Answer by carhartt.com/eu
Feb 14, 2024
Thanks for your review! We're glad that you were happy with the speed of delivery and the quality of our Carhartt products. At Carhartt, we strive to provide our customers with the best possible shopping experience, so we're delighted to have earned your trust. Looking forward to seeing you again soon!
Regards,
Carhartt Europe
Jun 4, 2024
Verified review
Jolie combinaison
J’adore ma combinaison… elle sera parfaite pour le jardin et les travaux de rénovation. Belle et ultra confortable.
J’ai suivi le guide des tailles avec les mensurations, ça convient très bien!
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Answer by carhartt.com/eu
Jun 5, 2024
Merci beaucoup d'avoir partagé ton expérience avec nous ! Nous sommes ravis d'apprendre que tu aimes tes vêtements de travail Carhartt et qu'ils conviennent parfaitement à ton projet de rénovation de maison. Notre guide des tailles est créé avec soin et nous sommes ravis d'entendre qu'il a parfaitement fonctionné ! Merci encore d'avoir choisi Carhartt - nous apprécions vraiment votre soutien.
Salutations,
Carhartt Europa
May 14, 2024
Verified review
The quality is absolutely great, however the delivery took 17 days and the item turned out to be too large. Will have to return and re-order a smaller one.
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Answer by carhartt.com/eu
May 16, 2024
Thank you for your feedback! We strive to provide quality clothing that lasts, and we're happy to hear that you appreciate the quality. We understand your frustration with the delivery time. Our goal is to make sure our customers receive their orders in a timely manner and we will continue to work hard to make sure that happens. Thank you again for your review – we value your opinion!
Jun 17, 2024
Verified review
The best shorts
The material is very resistant and its quality seams. My husband really liked it, he took it out of the packaging and put it on.
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Answer by carhartt.com/eu
Jun 18, 2024
Thank you so much for taking the time to leave a review. We're thrilled to hear that your husband loves our workwear, including the quality and durability of the material and seams. That's exactly what we strive for here at Carhartt - clothing that can withstand anything your workday throws at it, while still being comfortable and stylish.
Thanks again for choosing Carhartt for your husband's needs. We appreciate your support!
Regards,
Carhartt Europe
Dec 3, 2023
Verified review
Excellent service and products,
Read the reviews. Sizes are very generous, I went 1 size down and they all fit perfect.
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Answer by carhartt.com/eu
Dec 4, 2023
Thanks so much for your kind words about our service and products! We hope your Carhartt gear is keeping you looking sharp and feeling comfortable. Thanks again for taking the time to review us!
Regards,
Carhartt Europe
May 8, 2024
Verified review
Very good experience shopping. The only suggestion would be stopping the browser from defaulting to the British site.
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Answer by carhartt.com/eu
May 10, 2024
Thank you for your positive review! We're delighted to hear that you had a good shopping experience. We strive to make sure our website is available in multiple languages, and we apologize if the browser defaulted to the British site. Our goal is always to provide excellent customer service and make sure our customers are able to easily access their favorite apparel. Thanks again for your feedback!
Mar 28, 2024
Verified review
Great service, great delivery/return system.
The sizes are very big though, otherwise great quality clothing.
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Answer by carhartt.com/eu
Mar 29, 2024
Thanks so much for the great review! We're really glad you had a good experience with us. We appreciate the feedback on our sizing - we strive to make sure that our clothing fits comfortably and look great. We understand that everyone is different so we offer a variety of sizes to fit every body shape. Thanks again for letting us know about your experience!
Regards,
Carhartt Europe
Dec 12, 2023
Verified review
Everything was excelente. Easy to understand and to find the right size. The shipping and delivery on wheels.
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Answer by carhartt.com/eu
Dec 13, 2023
Thank you for your great review! We're thrilled that you had an excellent experience with us. We believe that shopping should be easy and efficient, so we're glad that you found it to be the case. We also appreciate our customers' feedback and continually strive to make sure our delivery service is up to par. Thanks for being part of the Carhartt family!
Regards,
Carhartt Europe
Mar 23, 2024
Verified review
Good quality
The size is good (one size lower than what the site recommends) and the quality is superb. Ships fast.
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Answer by carhartt.com/eu
Mar 25, 2024
Thank you so much for your kind words! We're thrilled to hear that our sizing and quality are up to your standards. We believe in creating long-lasting, sustainable workwear that performs and looks great. We really appreciate you taking the time to leave your review.
Regards,
Carhartt Europe
May 16, 2024
Verified review
fast and easy ordering of a great product
quick order process, delivered on time, customer service feedback was quick. Product is excellent.
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Answer by carhartt.com/eu
May 17, 2024
Thank you for the kind words! We're so glad you had a great experience with us. Customer service and quality product are always our priorities, so we're glad to hear that you were satisfied with both. We strive to make sure our customers have an exceptional experience when they purchase from Carhartt. Thanks again for your feedback!
Dec 5, 2023
Verified review
Great shopping experince with a great brand. Just as you would expect, everything worked flawless!
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Answer by carhartt.com/eu
Dec 5, 2023
Thanks for taking the time to review your experience with Carhartt! It's great to hear that everything went smoothly. We believe in providing quality products and service, and it's always a pleasure to hear that our customers are having great experiences. Thank you for your support!
Regards,
Carhartt Europe
Feb 8, 2024
Verified review
Carhartt clothing is incredibly cool and comfortable, and their customer service is brilliant.
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Answer by carhartt.com/eu
Feb 9, 2024
Thank you so much for your positive feedback! We're really proud of our Carhartt clothing for its comfort and style. And we strive to provide top-notch customer service that will keep you coming back. We appreciate your business and thank you for taking the time to review us.
Regards,
Carhartt Europe