oemVWshopReviews:
394 reviews in the last 12 months2,022 total reviews
Excellent
Most relevant positive review
Jan 29, 2024
Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer.
OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again.
Very satisfied, but the communication could have been better when the delivery took some time.
Read more
Most relevant negative review
Nov 2, 2023
Verified review
J'ai demandé la disponibilité pour commander et au final, un mois après la commande, on me rembourse sans explication. Un mois de perdu pour rien, ils feraient mieux de dire que ce n'est pas possible dès le début.
Au final, un site qui a l'air attractif, mais les trois quarts des articles voir plus sont commandés vers leurs fournisseurs et en cas de refus ou d'indisponibilité, tout tombe à l'eau. Ce n'est pas sérieux du tout.
Bref, allez en concession ou trouver des vrais professionnels, avec serte des prix plus élevés, mais des articles disponibles.
Read more
Reviews for oemVWshop
Feb 22, 2024
Verified review
Delivery could be better
The products are nice. The service and response time also very good. But the promised delivery time is in all the cases of buying much longer.
Bought it n stock parts should be sent within 48h, the reality is that it will be shipped after some week or weeks. You should keep in mind to order in advance.
Report review
Mar 18, 2024
Verified review
Three weeks after payment, it turned out that one of the spare parts was out of stock. This was the only large part that made shipping more expensive. However, this store refused to refund the difference in shipping costs. Petty crooks.
Report review
Answer by oemVWshop
Apr 22, 2024
Good day
Thank you for your feedback.
We have offered and provided full refund of price you paid, since one of spare parts was not availanble. We are sorry but we are not able to ship any package to Canary Islands cheaper then 39 euro via courrier service
Thank you for understanding and have a good day
BR CEO Thomas Smith
May 29, 2024
Verified review
"vaše číslo objednávky xxx je pripravené na odoslanie. Do 48 hodín (2 pracovné dni) ju postúpime poskytovateľovi prepravy"
Why, why should I wait another two days?
Report review
Answer by oemVWshop
Jun 17, 2024
Dobry den, predbezny datum expedicie vasej objednavky 31.05.2024. To je datum ktory ste dostali v kosiku pocas nakupneho procesu, rovnako emailom v detaile objednavky v den objednania tovaru. Objednavka bola v sklade skontrolovana 28.05. 2024 a preto ste dostali automaticku notifikaciu o to tomto procese. Nasledne bola zabalena a predana doprave v priebehu 48 hod ako sme uviedli v emaili. Je to standardny logisticky proces o ktorom informujeme emailom vsetkych zakaznikov. Objednavka bola teda expedovana den pred uplynutim predbezneho datumu expedicie. Dakujem a prajem pekny den. CEO Thomas Smith
Nov 14, 2023
Verified review
Délai annoncé de 10 jours pour avoir une caméra. malheureusement 1 mois plus tard la caméra n'est toujours pas là et impossible d'avoir un délai.
Report review
Nov 20, 2023
Verified review
Didn't get the parcel yet so there's nothing to review. You should try to send email with feedback once after the delivery is completed :)
Report review
Mar 6, 2024
Verified review
Good collection of classic VW parts, but slowly delievery to shipping and expensive shipping options.
Report review
Jun 12, 2024
Verified review
Report review
May 27, 2024
Verified review
Ordered and paid for part sent an invoice , told it wasn’t available,
Very dissapointing ………
Report review
Answer by oemVWshop
Jun 17, 2024
Good day, yes spare part you have order is currently not available. We are sorry that. Because of that we sent full refund to your card.
Thank you for understanding BR CEO Thomas Smith
Apr 18, 2024
Verified review
Nem kaptam meg a csomagomat már több mint egy hónapja rendeltem.
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback. 2 of parts are currently not available.
We have refudned money via bank to you and shipped spare parts today.
You will receive tracking via email. We are sorry for this delay
Thank you for understanding and have a good day. BR CEO Thomas Smith
Dec 29, 2023
Verified review
My order: 9910048713 was not delivered on 28/12/2023
Report review
Jun 10, 2024
Verified review
Still waiting for my order
Low communication
Report review
Apr 19, 2024
Verified review
product not yet delivered
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you for your feedback.
Order was placed 12.04.2024 with expected date of shipping 29.04.2024. Package has been shipped 15th of april and delivered 22nd of april via Fedex economy express.
Thank you and have a good day
Jun 26, 2024
Verified review
Report review
Apr 24, 2024
Verified review
Report review
Apr 19, 2024
Verified review
Report review
Answer by oemVWshop
Apr 22, 2024
Good day, thank you foer your feedback. You have placed order with expected date of shipping 29.04.2024. We have provided this information in shopping basket and also in order confirmation we sent you via email when order placed.
Spare part is ready for shipping so we will ship it tomorrow
Thank you and best regards Thomas Smith CEO