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Most relevant positive review
Jun 27, 2024
Verified review
Highly professional service with their web and email/phone and they'll ask always if you sended wrong part request which is not responding that right VIN. Fast service and delivery and they maybe the best prices in Europe for the BMW original parts.
Always happy, five stars out of the five!
I've been trusting them and every order (roughly 20+) have come on time.
If not, I've been informed about delays, but delays ain't their reason, because original parts are coming warehouses some where behind original company.
I Have trust and I'm still more than happy to order from their house.
Could recommend this kinda of service to everyone!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for www.hubauer-shop.de/en/
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10 days ago
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Very good shop - part arrived as described and on time. There was an unresolveable issue where the part must be shipped to the address of the company purchasing the component when you are trying to claim VAT.
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Answer by www.hubauer-shop.de/en/
10 days ago
Thank you for taking the time to leave a review. We're glad to hear that you received your part on time and it met your expectations. We apologize for any inconvenience regarding the VAT issue, but please know that we always prioritize timely and accurate deliveries for our customers. Thank you for choosing Hubauer-Shop.
10 days ago
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Quick efficient service.
Following a recent failed delivery customer support responded quickly and goods were tracked and delivered.
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10 days ago
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Good choice, prices and service
They had exactly what I was looking for, on a website that is easy to navigate and at competitive prices.
Would recommend 5*
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10 days ago
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Had an issue with one of the parts I ordered and they sorted it out without any hesitation! Very highly recommended.
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Aug 23, 2024
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Perfect shopping experience. Original BMW product and competitive price - including freight abroad.
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Answer by www.hubauer-shop.de/en/
Aug 23, 2024
Thank you for taking the time to share your positive shopping experience at our shop. We are pleased to hear that you were satisfied with our original BMW products and competitive pricing, even with freight abroad. Your satisfaction is our priority and we hope to see you again soon.
10 days ago
Verified review
Site sérieux et livraison rapide, mais les frais de port sont un peu trop cher.
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Aug 18, 2024
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Good service
Comprehensive availability of spares. Quick turnaround and despatch.
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Answer by www.hubauer-shop.de/en/
Aug 19, 2024
Thank you for taking the time to leave a review. We are happy to hear that you appreciate our efforts in providing comprehensive availability of spares and quick turnaround for dispatch. We strive to meet our customers' needs promptly and efficiently. Your positive feedback means a lot to us. Thank you for choosing Hubauer-Shop for your BMW car parts needs.
Aug 22, 2024
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Very professional and extremely fast shipping!
Very professional and extremely fast shipping.
Thank you very much
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Answer by www.hubauer-shop.de/en/
Aug 23, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our services and that you received your order in a timely manner. We appreciate your support and look forward to serving you again in the future.
10 days ago
Verified review
Good service, decent prices, but expensive delivery costs!
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Answer by www.hubauer-shop.de/en/
10 days ago
Thank you for taking the time to share your experience with us. We are glad to hear that you received good service and found our prices decent. However, we apologize for any inconvenience caused by our delivery costs. Our aim is to provide our customers with high-quality products and services, which may reflect in our delivery costs. We appreciate your valuable feedback and hope to have the opportunity to serve you again in the future.