bike-discount.de/enReviews:
16,646 reviews in the last 12 months60,052 total reviews
Excellent
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Most relevant positive review
Jan 18, 2024
Verified review
My order was returned to bike-discount by DHL without any reasons (delivery in Switzerland). I called Bike-discount and they offered me to either reimburse me or send it again free of charge. I called a few times to have updates and everything I could talk to someone who replied to my questions. They also replied to my emails within 2 days. Overall, it took a little bit of time (quite normal during the end of the year holiday season). My order finally arrived and I'm very happy with it. If you're not in a hurry, you can order on bike-discount.
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Oct 8, 2024
Verified review
Excellent product and great fit (padding well shaped and really comfortable). I'm 1.76 tall, and EU medium is the perfect size. Together with prompt delivery, what's not to like?
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Oct 2, 2024
Verified review
Great webshop
Great prices, fast buying process, quick delivery, easy usage of the webshop, there is an option to purchase at net price value for EU registered companies, enterprises
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12 days ago
Verified review
4 year customer - positive
Good experience overall.
Been a dutch customer for a few years now. Very happy with this store.
Warranties are handles good, wich I think is important and value a lot.
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Sep 30, 2024
Verified review
Wrong caliper
I ordered a hydraulic disc caliper but it didn’t fit the holes in the bike frame. So I sended it back. Very fast I got the refund on my account. Very good service!
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13 days ago
Verified review
Items delivered are exactly as ordered, and cheap
It does everything you expect from an online retailer: the website is clear, delivery is quick, items are what was expected, and it is cheaper than anywhere else.
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13 days ago
Verified review
Η επικοινωνία είναι άμεση, φοβερή ποικιλία προϊόντων οι τιμές πολύ καλές και η ιστοσελίδα πολύ εύκολη στην αναζήτηση προϊόντων.
Τι άλλο να ζητήσει κανείς !!
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10 days ago
Verified review
Seamless ordering. Ordered 2 wheels for MTB. Had to return and reorder the rear wheel. It was all very easy, so will definitely shop at HS Bike-Discount again.
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PR
Pawel R.
Warszawa
Oct 7, 2024
Verified review
The best shop for parts and accessories for my bike
This is the best shop I found on-line for parts and bike accessories for my bike. They have reasonable prices and great selection of bike accessories and parts.
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Oct 8, 2024
Verified review
Competitive price setting
Very competitive price setting. We have been ordering B2B on several times. We would like to see the posibility to pay via Payconiq/Bancontact in the future.
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Oct 6, 2024
Verified review
Ordered 2 wheels breaks and some small items, they where all delivered as agreed in a timely matter. Reliable fast and good information on the website
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JD
Julian D.
München
Oct 1, 2024
Verified review
Fast and reliable
They have a great, competitively priced assortment. They always ship fast. I’ve never sent items back so can’t comment on that or customer service.
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3 days ago
Verified review
Very pleasant shop
Good prices, clear website. Decent shipping times and very reasonable shipping cost.
Don't forget to update your country for correct pricing!
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Oct 13, 2024
Verified review
Immediate and correct execution of my order, exactly all the products I wanted to have and super fast execution. Everything just perfect!!!!
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11 days ago
Verified review
Very nice shop
Good prices, shipping preparation took about 48h so quite acceptable, detailed item descripions. Definately would buy again from this shop.
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Oct 14, 2024
Verified review
I could easily find what i was looking for, is was well described, with photo's en had a good price. And it arrived well packed and swif5ly
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Oct 14, 2024
Verified review
Always ships fast
Always ships fast. Communication is excellent and quick as well. Does not matter if it's a warranty claim or order cancelation. Keep it up!
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7 days ago
Verified review
Good choice and prices, honest about availability
BD has good offering and competitive pricing, they are honest about availability. Shipping to Finland could be cheaper tho and/or faster
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Oct 10, 2024
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Quick dispatching
Good website and range of products with decent prices.They were quick to dispatch the items from Germany and everything was in the box.
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Oct 5, 2024
Verified review
I thought the quality of the products was excellent and the price was ok, if you could get rid of the postage it would be even better.
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Oct 1, 2024
Verified review
Fast order processing without problems for Years. Would Like an option to change order prior to shipment, otherwise excelent service.
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