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Most relevant positive review
Jan 18, 2024
Verified review
My order was returned to bike-discount by DHL without any reasons (delivery in Switzerland). I called Bike-discount and they offered me to either reimburse me or send it again free of charge. I called a few times to have updates and everything I could talk to someone who replied to my questions. They also replied to my emails within 2 days. Overall, it took a little bit of time (quite normal during the end of the year holiday season). My order finally arrived and I'm very happy with it. If you're not in a hurry, you can order on bike-discount.
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Excellent product and great fit (padding well shaped and really comfortable). I'm 1.76 tall, and EU medium is the perfect size. Together with prompt delivery, what's not to like?
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Oct 2, 2024
Verified review
Great webshop
Great prices, fast buying process, quick delivery, easy usage of the webshop, there is an option to purchase at net price value for EU registered companies, enterprises
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12 days ago
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4 year customer - positive
Good experience overall.
Been a dutch customer for a few years now. Very happy with this store.
Warranties are handles good, wich I think is important and value a lot.
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Sep 30, 2024
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Wrong caliper
I ordered a hydraulic disc caliper but it didn’t fit the holes in the bike frame. So I sended it back. Very fast I got the refund on my account. Very good service!
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13 days ago
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Items delivered are exactly as ordered, and cheap
It does everything you expect from an online retailer: the website is clear, delivery is quick, items are what was expected, and it is cheaper than anywhere else.
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13 days ago
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Η επικοινωνία είναι άμεση, φοβερή ποικιλία προϊόντων οι τιμές πολύ καλές και η ιστοσελίδα πολύ εύκολη στην αναζήτηση προϊόντων.
Τι άλλο να ζητήσει κανείς !!
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10 days ago
Verified review
Seamless ordering. Ordered 2 wheels for MTB. Had to return and reorder the rear wheel. It was all very easy, so will definitely shop at HS Bike-Discount again.
The best shop for parts and accessories for my bike
This is the best shop I found on-line for parts and bike accessories for my bike. They have reasonable prices and great selection of bike accessories and parts.
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Oct 8, 2024
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Competitive price setting
Very competitive price setting. We have been ordering B2B on several times. We would like to see the posibility to pay via Payconiq/Bancontact in the future.
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Oct 6, 2024
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Ordered 2 wheels breaks and some small items, they where all delivered as agreed in a timely matter. Reliable fast and good information on the website